Podcast Episodes
Back to Search198. Summer Happy Hour: Performance shot - Aperformance Spritz
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Welcome to our Summer Happy hour - where learning is free and there’s enough for everyone!
Come join us for a 10 min shot to refresh and …
1 year, 6 months ago
197. Summer Happy Hour: Compassion shot - People Colada
Season 16 Episode 197
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Welcome to our Summer Happy hour - where learning is free and there’s enough for everyone!Come join us for a 10 min shot to refresh and …
1 year, 7 months ago
169. Knowing Your Personal Saboteurs
Season 14 Episode 169
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In this final part of our 4-part focus on Opportunity Mindset, we explore the concept of saboteurs - the things that can hold us back, sab…
1 year, 7 months ago
196. Summer Happy Hour: Motivation shot - Mojo Mohito
Season 16 Episode 196
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Welcome to our Summer Happy hour - where learning is free and there’s enough for everyone!
Come join us for a 10 min shot to refresh and …
1 year, 7 months ago
195. Shift Your Internal Service Culture via Your Stroke Economy
Season 16 Episode 195
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In this final part of our 3-part focus on service, this one is all about dialling up your internal and external service experience by focu…
1 year, 7 months ago
194. Creating a Culture of Internal Customer Service
Season 16 Episode 194
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In this second episode in our latest 3-part miniseries looking at customer service we look at benefits and steps to creating an internal c…
1 year, 7 months ago
193. Customer Service Excellence - Think NeuroService
Season 16 Episode 193
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In our latest 3-part miniseries we take a look at customer service and the role it is playing in enabling organisations to thrive now and …
1 year, 7 months ago
192. Mid Year Reflection - Pause to Process
Season 15 Episode 192
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We mark the mid-year point with a reminder of the power of taking a moment to pause, process and reflect on the past 6 months to set up we…
1 year, 8 months ago
191. Shift From Tell to Ask - Coaching Unlocks Human Connection
Season 15 Episode 191
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In this final part of our 4-part focus on Maximising Human Touch we take a practical look at how to unlock moments of connection. In a tim…
1 year, 8 months ago
190. Human-Centric Selling Approach
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In this third episode of our 4-part focus focusing on Maximising Personal Touch we look at how to bring a human edge to sales and customer…
1 year, 8 months ago