Podcast Episodes
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Ep253: What’s the future of cryptocurrencies and the blockchain?
Andrea Barbon, Assistant Professor of Finance, University of St Gallen
The primary purpose in the establishment of cryptocurrencies is to avoid govern…
5 years, 1 month ago
Ep252: How conversational AI can offer a competitive edge in customer service and experience
Muddu Sudhakar, Chief Executive Officer, Aisera
Addressing the problem of increasing customer wait times, US banking platform Dave’s solution was to e…
5 years, 1 month ago
Ep251: What does a hybrid approach to working mean for financial institutions, their tech, and their security?
Eklove Mohan, Senior Director – Technology, Synechron
Many financial services institutions have publicly announced a post-pandemic return to work poli…
5 years, 1 month ago
Ep250: Why bankers are recognising that banking is about more than just finance
Eli Rosner, Chief Product & Technology Officer, Finastra
What is the purpose of the organisation? Bankers (86%) are recognising they have a duty to su…
5 years, 1 month ago
Ep249: How digitisation is enhancing regulatory processes and identity verification
James Hudson-Dale, New Partner Sales, IDnow
Digital disruption in RegTech is all about making the connected world a safer place. Businesses and regula…
5 years, 1 month ago
Ep248: Do banks know what they know about their customers… and how can they find out?
Mac Thompson, Founder & President, White Clay
US FinTech White Clay specialises in helping banks to clean up their act where data is concerned, data t…
5 years, 1 month ago
Ep247: Connecting the unconnected – how creating digital IDs is the first step in banking the unbanked
Micky Watkins, Chief Executive Officer, World Mobile
The World Bank estimates 1.7 billion adults are unbanked, unable to access basic financial servic…
5 years, 1 month ago
Ep246: How using SKU-level data can help strengthen personalisation
Corey Gross, CEO & Co-Founder, Sensibill
Amazon is already doing it and banks should be doing it too! Bankers need to be thinking differently about da…
5 years, 2 months ago
Ep245: US banks are starting to get things right but more to be done on tech and customer service
Eric Head, Vice President Experience Leadership, Verint
The US banking industry appears to have weathered the pandemic storm in strong fashion with al…
5 years, 2 months ago
Ep244: Are NFTs (non-fungible tokens) a fad or the future of finance?
Alan Vey, Chief Executive Officer, Aventus
NFTs are a part of decentralised finance (DeFi) that is rapidly growing, digitally representing ownership …
5 years, 2 months ago