Podcast Episodes
Back to SearchDigital loyalty apps: Game-changing benefits
Episode 65
On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their cus…
3 years, 5 months ago
Celebrating The London Coffee Festival
Episode 64
The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredi…
3 years, 5 months ago
How restaurants deliver exceptional customer experience
Episode 63
On the podcast this week we're opening the door to the culinary world to find out how successful restaurant operators deliver consistent and high-qua…
3 years, 5 months ago
The critical Head of Coffee role
Episode 62
On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering …
3 years, 6 months ago
The business of coffee media
Episode 61
On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in devel…
3 years, 6 months ago
Journey to become the world's best: A conversation with Geranium's Søren Ledet
Episode 60
Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining.
Søren is…
3 years, 7 months ago
Coffee in fine dining
Episode 59
On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are el…
3 years, 7 months ago
Unlocking Vietnam's true potential
Episode 58
On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffe…
3 years, 7 months ago
A life of adventure – In conversation with Tony Papas
Episode 57
In today’s episode we’re bringing you an interview with a true hospitality legend and genuine artisan, Tony Papas. Tony is a multi-faceted entreprene…
3 years, 8 months ago
Understanding consumer behaviour
Episode 56
In today's episode we're diving into the topic of market research and exploring how operators can gain a deeper understanding of their consumers.
In c…
3 years, 8 months ago