Podcast Episodes
Back to SearchFrom Zero Doors to 1,200 Units: A Blueprint for Scaling In-House Maintenance
Episode 248
Oct. 7, 2026
Two brothers took their property management company from zero doors to over 1,200 units in just six years and, along the way, built one …
13 hours ago
How to Survive Losing Your Biggest Client (And Come Out Stronger)
Episode 247
Sept. 30, 2026
When Northpoint Asset Management lost 1,500 doors overnight in a major institutional consolidation, CEO Dan French had to rebuild fast…
1 week ago
Building a Property Management Company Worth Owning
Episode 246
Sept. 23, 2026
In this episode, host Pete Neubig sits down with Chapin Hemphill, a two-time property management entrepreneur who left a corporate lea…
2 weeks ago
The Filing Habit That Cut One Firm's Eviction Rate by 80%
Episode 245
Sept. 16, 2026
Eviction law is moving fast, and the property managers who don't keep pace are paying for it. In this episode of NARPM Radio, host Pet…
3 weeks ago
The Fee Increase Formula: How to Raise Prices Without Losing Clients
Episode 244
Sept. 9, 2026
Jeff and Jerry Hornberger scaled the Hornberger Group to nearly 700 units in three years, making almost every mistake along the way. In…
4 weeks ago
Relationships Over Referral Fees: The Growth Strategy Behind a Record Month
Episode 243
Sept. 2, 2026
Kyle Frederickson, co-founder of Keyrenter Boise, shares how his property management company added 36 new doors in a single month with…
1 month ago
Right People, Right Seats: A Property Management Turnaround Story
Episode 242
Aug. 26, 2026
A year ago, Rob Kazen was burnt out, buried in day-to-day operations, and unknowingly holding his own company back. In this episode, th…
1 month, 1 week ago
From Tribal Knowledge to Process Culture: How to Scale Without Losing Control
Episode 241
Aug. 19, 2026
Most property management businesses start in what Ben Serven calls the "tribal knowledge" stage, where nothing is documented, and decis…
1 month, 2 weeks ago
The $10, $100, $1,000 Rule: How Tony Cline Helps Property Management Owners Reclaim Their Time
Episode 240
Aug. 12, 2026
Every hour you spend on your business has a price tag. Are you working $10-an-hour jobs when you should be working $1,000-an-hour ones?…
1 month, 3 weeks ago
One Language, One Standard: How NARPM®'s Trust Accounting Standards Are Changing Property Management
Episode 239
Aug. 5, 2026
Property management has long struggled with a basic problem: no two companies calculate their numbers the same way. In this episode, hos…
2 months ago