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Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan
Today's guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In…
Published on 1 year, 10 months ago
Creativity and Constraints: A Framework for Responsible Generative AI - with Sreekanth Menon of Genpact
Today's guest is Sreekanth Menon, Vice President and Global Leader of AI/ML Services at Genpact. Sreekanth joins Emerj CEO and Head of Research Daniel Faggella on today's show for a candid and produc…
Published on 1 year, 10 months ago
Driving Infrastructure Transformations for New Generative AI Use Cases - with Steve Astorino of IBM
Today's guest is Steve Astorino, General Manager, Product Development, Data, AI & Sustainability and Canada Lab Director at IBM. Steve joins us on today's program to talk about the biggest challenges…
Published on 1 year, 10 months ago
From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon
Today's guest is Michael Tambe, Head of Data Science for Amazon Advertising Field Sales. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and Linked…
Published on 1 year, 11 months ago
The Short-Term and Long-Term Changes to the Insurance Industry with AI - with Haden Kirkpatrick of State Farm
Today's guest on the 'AI in Business' podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spe…
Published on 1 year, 11 months ago
Scaling Generative AI in the Enterprise - with Harsh Kar of Genpact
Today's guest is Harsh Kar, an enterprise leader in data and AI at Genpact. Harsh joins Emerj CEO and Head of Research Daniel Faggella on today's show to deliver a sober yet very optimistic assessmen…
Published on 1 year, 11 months ago
Evolving Approaches to Competitor and Policy Fraud with AI - with Caitlin Hodges of Amazon
Today's guest is Caitlin Hodges, Risk Manager at Amazon. Caitlin joins us on today's program to talk about the biggest challenges for eCommerce leaders when it comes to reducing policy fraud, and the…
Published on 1 year, 11 months ago
The Hard ROI in Autonomous Logistics - with Tomas Ohlson of Einride
Today's guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging da…
Published on 1 year, 11 months ago
Leveling-Up Field Service Operations with AI - with Easwaran Krishnamurthy of Johnson Controls
Today's guest is Easwaran Krishnamurthy, VP & CIO of Building Solutions for North American and Global Field Operations at Johnson Controls. Johnson Controls is a major producer of fire, HVAC and secu…
Published on 1 year, 11 months ago
Driving Patient Access and Decreasing Tech Debt in Healthcare with AI - with Aaron Chamberlain of Intermountain Health
Today's guest is Aaron Chamberlain, Senior Medical Director of the Musculoskeletal Clinical Program at Intermountain Health. Intermountain is a US-based not-for-profit healthcare system with over 350…
Published on 1 year, 11 months ago