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Integration Excellence: Awaken Your Inner Deming (Part 12)
What does it mean that people feel connected and included when something good happens yet dissociate when something bad happens? In this episode, Bil…
2 years, 3 months ago
Do You Listen to Speak or Listen to Learn? Role of a Manager in Education (Part 12)
Listening to understand and learn is often harder than not-really-listening because you're thinking about what to say. Dr. Deming emphasized learning…
2 years, 3 months ago
How to Break Down Barriers: Deming in Schools Case Study (Part 15)
Most people agree: teamwork and collaboration generate greater results than isolation and silos. So why do we let barriers get in the way? In this ep…
2 years, 3 months ago
In Search of Excellence: Awaken Your Inner Deming (Part 11)
What's the difference between Compliance Excellence and Contextual Excellence? Is one better than the other? Which one does a Deming organization pur…
2 years, 4 months ago
Drive Out Fear: Deming in Schools Case Study (Part 14)
What causes fear in an organization? How is fear hurting employee morale, productivity, and overall performance? What great things can happen when yo…
2 years, 4 months ago
Are You Expecting Perfection? Role of a Manager in Education (Part 11)
Perfection may be your goal, but unless you create an artificial environment, you're not going to get it. David Langford and host Andrew Stotz discus…
2 years, 4 months ago
It Depends! Rethinking Improvements Awaken Your Inner Deming (Part 10)
When we answer a question with "it depends" we are asking for more information about the possible variables that will inform the answer. In this epis…
2 years, 4 months ago
How to Build Trust: Role of a Manager in Education (part 10)
"Trust me!' We've all heard it, and probably said it. But how do you build a culture of trust at work, or in a classroom? David Langford and host And…
2 years, 5 months ago
What do training and leadership really mean? Deming in Schools Case Study (Part 13)
In this episode, John Dues and host Andrew Stotz discuss what Dr. Deming meant by "institute training on the job" and "adopt and institute leadership…
2 years, 5 months ago
Who Needs Special Help? Role of a Manager in Education (Part 9)
Most of the time, variation between students or workers is the result of common cause situations, but sometimes you find folks who consistently aren'…
2 years, 5 months ago