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PodChats for FutureCIO: Turning the Great Resignation into a competitive advantage
Season 3
The Great Resignation is notable for uncommon career switches and unprecedented employee demands.
In a September 2021 Gartner poll of executive leade…
4 years, 4 months ago
PodChats for FutureIoT: Future of connected mobility
Season 3
The global elevators and escalators market is forecast to reach US$83 billion in 2022. Despite the initial setbacks arising from the pandemic, demand…
4 years, 4 months ago
PodChats for FutureCISO: CISO as security champion and partner to business
Season 3
The chief information security officer is the head of all information security operations within a company. He or she is tasked with determining the …
4 years, 5 months ago
PodChats for FutureCIO: importance of partnerships in the ecosystem economy
Season 3
Three years since the start of the COVID-19 pandemic and the initial shock of discovering that supply chains are vulnerable, we continue to experien…
4 years, 5 months ago
PodChats for FutureCIO: Demystifying layered voice analytics
Season 3
“According to research, face-to-face communication is conveyed with 55% non-verbal, 38% vocal, and only 7% words in the words spoken.” – Albert Mehra…
4 years, 5 months ago
PodChats for FutureCIO: Intelligently verifying digital identities
Season 3
Oxford Languages define identity as the fact of being a person or thing. According to the World Bank ID4D data, over a billion people around the worl…
4 years, 5 months ago
PodChats for FutureCIO: Building a career in the modern workplace
Season 3
Decades ago, while working for a Japanese company, I read about the idea of lifetime employment. At the time I was aware of career professionals in t…
4 years, 6 months ago
PodChats for FutureCIO: Maximising the impact of automation on customer experience
Season 3
In a Forrester study commissioned by CINNOX, only 16% of all surveyed customers recently experienced interactions that exceeded their expectations. I…
4 years, 6 months ago
PodChats for FutureCIO: NaaS – what, why, when and how
Season 3
Andrew Lerner, VP analyst for Gartner noted the ton of hype lately over “NaaS” (Network as a Service). Enterprises generally like the notion of a fle…
4 years, 6 months ago
PodChats for FutureCIO: Why automatedly human is the way forward in CX
Season 3
According to Forrester, 44% of purchase influencers in Asia Pacific consider improving customer experience (CX) as one of their top priorities over t…
4 years, 6 months ago