Podcast Episodes

117 | Creating, Curating And Community With Beck Prior

In the age of Amazon and next-day delivery, it is heartwarming to see a growing push towards people shopping local, investing in sustainability and c…

3 years, 10 months ago

116 | Five Crucial Factors To Keep In Mind When Planning Christmas Promotions

We might still have Hallowe’en and Thanksgiving ahead of us but as we all know the festive event that we really need to set our sights on is Christma…

3 years, 10 months ago

115 | Advertising, Algorithms And More With Narada McKoy

We’ve come a long way since the days of Don Draper and the post-war triad of print, television and billboard advertising. The advent of the internet,…

3 years, 10 months ago

114 | Making The Most Of Markets With Nicki Capewell

In an ever-increasingly digital world, real-life markets might be one of the purest and oldest forms of ‘offline’ shopping. Mainly operating historic…

3 years, 10 months ago

113 | Leveraging Live Streaming With Rob Smith

To run a truly resilient retail business, amongst many things, you definitely have to be adaptable. From the lockdowns of the COVID-19 pandemic and t…

3 years, 10 months ago

112 | My Top Five Tips For Running Your Business In A Recession

Recession! After the last few years we’ve all had, as small business owners, it’s the last phrase we want to hear cropping up on the news and in the …

3 years, 11 months ago

111 | Troubleshooting Trademarks and Cultivating Collabs with Rosie Greener

In episode 111 of The Resilient Retail Game Plan, I speak to jewellery designer and founder of Good Daze (formerly Mood Good), Rosie Greener.

After g…

3 years, 11 months ago

110 | My Resilient Retail Predictions For Christmas 2022

As the days of summer sun start to shorten and we start to pack up our parasols and barbecues, it’s time, of course, to turn our thoughts to Christma…

3 years, 11 months ago

109 | Nine Ways To Create An Extraordinary Customer Experience

Everyone has that one story (well, one at the very least) of a time that their customer experience with a business fell short of their reasonable exp…

3 years, 11 months ago

108 | Five Ways To Avoid Your Product Business Becoming A Burden

Between the legacy of the Coronavirus pandemic, ballooning energy costs, rising levels of inflation and strikes left, right and centre, I think it’s …

4 years ago