Podcast Episodes

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RiskBites: Why it’s important to know a patient’s medical history
RiskBites: Why it’s important to know a patient’s medical history

Good clinical information gathering allows for safe dental treatment – but how often should medical histories be taken? And what are the consequences…

5 years, 2 months ago

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CaseMatters: You have shortened my life
CaseMatters: You have shortened my life

In this episode of Casematters, Dr Mike Rutherford and Dr Annalene Weston explore the cases where an allegation that the dental practitioner has miss…

5 years, 2 months ago

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RiskBites: Saying no to patients, Can we? Should we? And how do we do it?
RiskBites: Saying no to patients, Can we? Should we? And how do we do it?

Saying no to patients isn’t always easy, but in some instances, it can be necessary for the patient, and for you. In this episode of RiskBites Dr Ann…

5 years, 3 months ago

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RiskBites: Recording Consultations - Friend or Foe
RiskBites: Recording Consultations - Friend or Foe

In this episode of RiskBites, Dr Colm Harney and Dr Annalene Weston discuss recording consultations and why patients may feel recording consultations…

5 years, 3 months ago

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CaseMatters: Why didn't you tell me?
CaseMatters: Why didn't you tell me?

Consent is one of the most important conversations that any clinician has with a patient. Regretfully, many practitioners will bypass the conversatio…

5 years, 3 months ago

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CaseMatters: I knew it could happen; I just didn’t think it could happen to me
CaseMatters: I knew it could happen; I just didn’t think it could happen to me

Issues can arise in any treatment, in the pre-treatment conversation or during the post treatment management of care. In this episode of CaseMatters,…

5 years, 4 months ago

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RiskBites: How to comply with Dental Board conditions, and what happens when you don’t
RiskBites: How to comply with Dental Board conditions, and what happens when you don’t

Dr Annalene Weston and Dr Ralph Neller discuss what action to take if you receive a complaint from AHPRA - and what happens if you don’t.
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This episod…

5 years, 4 months ago

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CaseMatters: You made things worse
CaseMatters: You made things worse

Building rapport establishes trust between you and your patient. But what happens if a patient leaves your surgery feeling confused, upset or even ri…

5 years, 5 months ago

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RiskBites: Communication counts, but why does it matter?
RiskBites: Communication counts, but why does it matter?

Dealing with a complaint can undoubtedly be a difficult and stressful time for a practitioner and the wider team. In this episode of RiskBites Ms Kri…

5 years, 5 months ago

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CaseMatters: You made my daughter ugly!
CaseMatters: You made my daughter ugly!

A six year old requires stainless steel crowns. But why does her father believe his daughter now looks “ugly”? The Dental Protection team explore why…

5 years, 6 months ago

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