Podcast Episodes
Back to SearchChatGPT: A More Human-Like Artificial Intelligence Could Enhance Customer Experience
Season 4 Episode 12
Tired of pressing 1, then pressing additional numbers to work through an automated system? Think how your customers feel if they are having the same …
3 years, 6 months ago
If You Aren’t on Yelp, You Should Be
Season 4 Episode 11
You’ve heard of Yelp, but are you using it to its fullest potential for your business? On this episode of Paychex THRIVE, Gene Marks talks with Emily…
3 years, 6 months ago
Employee Retention Tax Credit (ERTC): Take Advantage, But Beware of Scammers
Season 4 Episode 10
The employee retention tax credit is getting a lot of attention after a recent IRS announcement extended the deadlines to file amended returns. Gene …
3 years, 7 months ago
CNN’s Matt Egan on the Business Outlook for 2023
Season 4 Episode 9
Businesses throughout the United States have been forced to navigate an array of unprecedented challenges throughout the past few years. As we look t…
3 years, 7 months ago
Lame Duck Congress: Businesses Might Get Help with Retirement and Tax Credits
Season 4 Episode 8
In this episode of the Week in Review, Gene Marks says he thinks the lame duck Congress might actually move the needle on retirement and tax legislat…
3 years, 7 months ago
Breaking Down Biases Towards Women-Owned Businesses
Season 4 Episode 7
On this episode of Paychex THRIVE, host Gene Marks is talking with Catherine Davie, Head of Social Impact of LegalZoom. Listen in as she talks about …
3 years, 7 months ago
How to Turn a Less-Than-Bright Holiday Shopping Season Forecast in Your Favor
Season 4 Episode 7
Don’t let predictions that millions won’t spend a dime shopping during the holidays dampen your spirit. Take a few steps, including getting key infor…
3 years, 7 months ago
Restaurant Short-Staffed? There’s a Robot For That
Season 4 Episode 6
Robotics and automation are becoming increasingly important in our everyday life. The same goes for businesses, including those in the restaurant ind…
3 years, 7 months ago
Mid-Term Elections: U.S. Overall Economy Doesn’t Reflect Rising Inflation
Season 4 Episode 5
With inflation nearing 8 percent and some industries reporting costs for materials much higher than that, the thought that a new yet divided Congress…
3 years, 7 months ago
Considering Employee Layoffs? Here Are Some Best Practices
Season 4 Episode 4
As the economy begins to slow down, many companies may be forced to turn to employee layoffs, now and in the future. Hear from Lenny Feigel, labor an…
3 years, 7 months ago