Podcast Episodes
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UVP 163 - How Do I Keep Client Negativity from Impacting the Team?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager. The entire world is struggling the…
4 years, 5 months ago
UVP 162 The Leadership Actions that Drive Culture
This week, Dr. Andy Roark and Dr. Dave Nicol talk about Nicol’s co-authored research piece Leadership Actions and their Effects on Practice Culture. …
4 years, 5 months ago
UVP 161 Is People Insurance the Problem with Pet Insurance?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are joined by Melissa Gutierrez, Senior Vice President and General Manager of Pets Best I…
4 years, 5 months ago
UVP 160 Balancing Act
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice owner whose inquiring mind wants to know: h…
4 years, 6 months ago
UVP 159 The Case For Cubex In The Short - Staffed Clinic
This week, Dr. Andy Roark and Stephanie Goss have a bonus episode for you! We recently sat down with Joey Campagna, the head of Marketing and Busines…
4 years, 6 months ago
UVP 158 Can We Offer Flexibility?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a technician who is looking around at our field and wo…
4 years, 6 months ago
UVP 157 Between a Rock and a Hard Place
This week on the podcast, Dr. Andy Roark and Stephanie Goss are weighing in on a recent conversation that Stephanie had with a fellow manager. This m…
4 years, 6 months ago
UVP 156 How Do I Know If This Place Is a Fit?
This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a soon to be veterinary technician. Our soon to be tec…
4 years, 6 months ago
UVP 155 Making Staff Meetings Worth It
This week on the podcast, Dr. Roark and Stephanie tackle an email from the mailbag. We received a note from a multi-site Medical Director who is feel…
4 years, 7 months ago
UVP 154 Age Of Pet Insurance
This week’s episode is brought to you, ad free, by our sponsor - Pets Best Pet Health Insurance. This week on the podcast, Dr. Roark and Stephanie ha…
4 years, 7 months ago