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UVP 171 The Entire World Is On Backorder
UVP 171 The Entire World Is On Backorder

This week on the podcast, Stephanie Goss is joined by Nicole Clausen of Veterinary Care Logistics. These days, it feels like the whole world is on ba…

4 years, 5 months ago

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UVP 170 (HOF) Making Staff Meetings Worth It
UVP 170 (HOF) Making Staff Meetings Worth It

This week on the podcast, Dr. Roark and Stephanie tackle an email from the mailbag. We received a note from a multi-site Medical Director who is feel…

4 years, 5 months ago

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UVP 169 The Struggle Of Modernizing An Older Practice
UVP 169 The Struggle Of Modernizing An Older Practice

This week on the podcast, Dr. Andy Roark and Stephanie Goss are talking through a question that came in through the mailbag from a friend and colleag…

4 years, 5 months ago

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UVP 168 The Team is Mad When I Won’t Cover For Them
UVP 168 The Team is Mad When I Won’t Cover For Them

This week on the podcast, Dr. Andy Roark and Stephanie Goss are sharing a conversation they recently had with a group of managers who was struggling …

4 years, 5 months ago

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UVP 167 Can You Teach Someone How To Be A Team Player?
UVP 167 Can You Teach Someone How To Be A Team Player?

This week on the podcast, Dr. Andy Roark and Stephanie Goss are walking through their take on a conversation that Stephanie recently had with a fello…

4 years, 6 months ago

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UVP 166 My Client Doesn't Believe In Science
UVP 166 My Client Doesn't Believe In Science

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from Dr. The Earth Is Round. This veterinarian is frustrate…

4 years, 6 months ago

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UVP 165 My Tech Takes Risks
UVP 165 My Tech Takes Risks

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager who is wondering how to handle an i…

4 years, 6 months ago

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UVP 164 It’s Finally Time to Fix The Gossip Culture
UVP 164 It’s Finally Time to Fix The Gossip Culture

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a challenge from a practice manager who has quite the challenge and an incre…

4 years, 6 months ago

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UVP 163 - How Do I Keep Client Negativity from Impacting the Team?
UVP 163 - How Do I Keep Client Negativity from Impacting the Team?

This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager. The entire world is struggling the…

4 years, 7 months ago

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UVP 162 The Leadership Actions that Drive Culture
UVP 162 The Leadership Actions that Drive Culture

This week, Dr. Andy Roark and Dr. Dave Nicol talk about Nicol’s co-authored research piece Leadership Actions and their Effects on Practice Culture. …

4 years, 7 months ago

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