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Hospitality is Color, Service is Black and White

Season 1 Episode 133

On Will Guidara's 12th birthday, he had the experience of a lifetime while dining with his family at Four Seasons. Less than thirty years later, Will…

3 years, 5 months ago

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What is Financial Transparency?

Season 1 Episode 132

You probably know a little or a lot about a business practice called open book management. This podcast prefers the term, financial transparency.

Duri…

3 years, 5 months ago

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Crazy Eddie, The Rise and Fall of a Retail Fraudster

Season 1 Episode 131

The Crazy Eddie stores of the 1980s are probably most remembered by the Jerry Carrell commercials that have been parodied in the movies, TV shows, an…

3 years, 5 months ago

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Interest and the Price of Time

Season 1 Episode 130

As of the release date of this episode, the prime interest rate in the U.S. had surpassed six percent, nearly double the rate a few months earlier.

Ar…

3 years, 5 months ago

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The Soul of Startups

Season 1 Episode 129

Sophie Theen is the author of The Soul of Startups. Sophie states that there is a misconception that a company's people make its culture. Instead, th…

3 years, 5 months ago

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The Flaw of Averages

Season 1 Episode 128

Dr. Sam Savage is the gifted teacher all of us would have loved having as our professor in stats classes.

Sam is the author of The Flaw of Averages an…

3 years, 6 months ago

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Surrounded by Idiots

Season 1 Episode 127

Thomas Erikson is the author of Surrounded by Idiots, a book that simplifies four basic personality types using a coloring system and a two-by-two ma…

3 years, 6 months ago

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The Best Book for Professional Services Firms

Season 1 Episode 126

Can you think of a top business book exclusively for professional services firms? If so, your list is probably short and presumably headed by any tit…

3 years, 6 months ago

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The Rise and Fall of BlackBerry

Season 1 Episode 125

If we think the reasons for the fall of BlackBerry are an open and shut case, we need to think again. Sean Silcoff is the co-author of Losing the Sig…

3 years, 6 months ago

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Origins of the Airline Industry

Season 1 Episode 124

When I read a biography, I want the words to jump out by telling me something I never knew about the person that's both memorable and interesting. I …

3 years, 7 months ago

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