Episode Details

Today, I’m on board yet another delayed Air Canada flight. I don’t even know if there’s such a thing as an on-time departure on the Canadian national carrier but certainly, the experience of hopping around Canada has been much inferior to budget airlines in the UK.

When flights are disrupted, passengers want to be kept informed. But on my series of late flights from Chicago to Montreal, Quebec City to Toronto, Winnipeg to Toronto, and Toronto to London - gate staff, cabin crew, and pilots have opted to keep quiet and let passengers stew. It’s a useful reminder that the likes of EasyJet, Jet2, and Ryanair are generally good at communication.

Other Canadian airlines, such as Air Transat and WestJet, are available.

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