Episode Details

HealthIMPACT Live Presents: Keynote Panel - Inclusive Innovation - Optimizing Digital Health for the Disabled and Neurodiverse

Originally Published: Apr 7, 2022

Mistakes abound in digital innovation that could have been avoided with the inclusion of more diversity, with respect to gender, age, race, nationality, ethnicity, sexual orientation, socioeconomic status, and disability. The digital divide continues to result in the inequitable device and internet access — especially for people with disabilities. There is a strong moral imperative to inclusive innovation—we, as a society, are better off when everyone can take part in it and our societal developments must take place in a way that reflects that belief. People with disabilities have been historically removed from the site of conversations. This has led to a technological frontier that has been largely absent of the voices, insights, and experiences of people with disabilities. However, in addition to the humanitarian necessity behind inclusive innovation, serving the needs of the disabled also makes sound financial sense. People with disabilities often have complex medical and healthcare access needs for which telehealth is particularly well-suited, especially in the management of chronic diseases.

• Define the imperative for inclusive innovation in digital health
• Review who benefits and is left out of equal access to outcomes when an organization is not offering the best in class accessible options
• Member engagement requirements in a digital world - what needs to be included and addressed in moving healthcare to more digital engagement
• How to offer accessible format options for statements and billing to improve revenue and outcomes

Brooke Ellison, PhD, Associate Professor, Stony Brook University

Valerie Mondelli, EVP and Chief Commercial Officer, RevSpring

Dr. Kimberly Noel, MD, MPH, Medical Director, 23andMe

Jan Smith Reed, Director, US Healthcare, T-Base Communications

Shahid Shah, Publisher and Chief Editor, Medigy.com