Episode Details

FULL SHOW NOTES
https://podcast.nz365guy.com/253

• A brief introduction about Daniel Gittler’s life and family 
• A discussion about Daniel’s FieldOne Systems Journey  
• Microsoft journey of Daniel Gittler 
• What drove this success at FieldOne? 
• Introduction to Microsoft Field Service 
• Learn more about the implementation of Microsoft Field Service 
• A conversation about why customers should consider using Microsoft Field Service  
• The benefits of using Microsoft Field Service 
• Microsoft Field Service - tools and functions 
• An overview of what connected field service is 
• Connected field service – what it does and how it helps the customers 
• Talks about the Partner’s role in Microsoft Field Service 
• What part did partners play in growing their business? 
• How did they get partners to promote their product? 
• The partners that have excelled in this space. 
• The two things companies do the best with the implementation of Microsoft Field Service 
• Talks about the future of Microsoft Field Service 
• How they handle backlogs 
• Talks about what Management assets are 
• Daniel’s plans and thoughts about Management assets  
• The difference between Microsoft Direct Engagement and Partner Ecosystem   

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith