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What To Do When You Don't Love Your Clients
Description
Do you love your clients? I love my clients. Property management growth expert Jason Hull has worked with hundreds of PM entrepreneurs over the years, and has found that many property managers complain about tenants, owners, and clients.
If you don't love your clients, it could be time to take a step back. Join Jason as he gives you 6 changes you can make to love your clients in property management.
You'll Learn…
[01:48] Finding Clarity for What Clients You Want
[05:17] How to Fix Your Product
[07:27] Why You Should Probably Be Charging More
[08:52] How to Qualify Your Leads to Get Better Clients
[12:43] Changing Your Targeting
[15:16] Why You Should Set Better Boundaries
Tweetables"The very first thing you need to figure out is who do you want to serve? Who do you wanna have an impact with?"
"If you don't have clients that you are in love with that you love working with and love serving, you probably have a bad product."
"So if you don't like the clients that you're getting, you might be dealing with a lot of price sensitive, cheap people. If that's the case, you probably are charging too little."
"Usually the worst prospects are at the end of the sales cycle."
Resources
Transcript[00:00:00] This is the crux of the beginning of any sales process. This is the most critical piece at the beginning of any sales process in your pipeline is to qualify prospects. All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker.
[00:00:29] DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income.
[00:00:47] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull the founder and CEO of DoorGrow. Now, let's get into the show.
[00:01:07] All right. What we're gonna be chatting about today is if you do not love your clients. How do you deal with this? If you don't love your clients? So this is a common thing. I hear a lot of people in the property management industry, I hear a lot of people in general complain about their customers. They complain about tenants. They complain about owners. They are experiencing a lot of frustration, and so in general, any entrepreneur, if you do not love your clients-- I love my clients by the way-- if you do not love your clients, you do not feel like they're great people, you enjoy working with them, then maybe you need to take a step back.
[00:01:48] And so, one of the things that I challenge my clients to do is create what's called a client-centric mission statement, an idea that I got from one of my mentors, Alex Charfen. And so the id