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#251: Creating a Consistently Great Customer Experience, with Wendy Pravda, Medallia
Season 2
Episode 251
Published 3 years, 7 months ago
Description
Today we’re going to talk about how to ensure your organization takes a structured approach to providing a consistently great customer experience through CX governance. To help me discuss this topic, I’d like to welcome Wendy Pravda, Principal Customer Experience Advisor at Medallia.
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