Episode Details
Back to EpisodesPatient Experience and the Importance of Training with Jennifer Thompson, Insight Marketing
Season 2
Episode 80
Published 5 years, 5 months ago
Description
Today we’re going to talk about the importance of customer and patient experience, and how training can play a big part in teaching empathy and understanding to improve it. To help me discuss this topic, I’d like to welcome Jennifer Thompson, President of Insight Marketing.