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Reverse Freemium: How To Go From Sales-Led to Product-Led To Drive Growth with Oji Udezue and Michael Litt
On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes Oji Udezue, Product Lead at Twitter (and former CPO at Calendly) and Michael Litt, Co-Founder and CEO at Vidyard.
The most successful IPOs and fastest-growing private companies of the past decade all started with a freemium, self-service product. Zoom, Atlassian, Slack, Dropbox are just a few.
But building a freemium, self-service product when you already have a successful enterprise business can seem like a daunting task.
There are a million questions: “Will it cannibalize my sales efforts? Do I need to build a new product? What mindset and skills do I need to have on the team?
In this session, Oji Udezue and Michael Litt join us for a masterclass on how to build a freemium, self-service offering to go from sales-led to product-led to drive massive growth. They'll be covering:
10:30 - The greatest risk to execution for a company
17:45 - Nuances and tactics involved in building a PLG strategy
24:20 - How to transition from sales-led to PLG
32:32 - How do you structure your product team?
43:42 - The concept of crossing the chasm
47:41 - The thought process of carving out a specific feature of functionality
50:01 - How to add virality, network effects, and viral loops to a product that isn’t necessarily viral
54:46 - Things Oji has done to create virality
57:29 - A good place to draw a line for paid versus free services
59:10 - How to create friction-free onboarding
1:05:09 - When is the right time to contact a customer?
1:09:00 - How to prioritize features with feedback from thousands of people
1:13:40 - Tips to empower customers to become ambassadors to grow your business
1:16:54 - Tools being used, from enabling to tracking
Learn more at https://tractionconf.io
Connect with Michael Litt: https://www.linkedin.com/in/michaellitt/?originalSubdomain=ca
Learn more about Vidyard at https://www.vidyard.com/
Connect with Oji Udezue: https://www.linkedin.com/in/ojiudezue/
Learn more about Twitter at https://www.twitter.com/
Published on 3 years, 8 months ago