Episode Details

Back to Episodes
Building a Connection - David Tracz - Episode # 045

Building a Connection - David Tracz - Episode # 045

Episode 45 Published 4 years, 2 months ago
Description

David Tracz is the Partner and Founder at 3877. He knows the importance of building a good relationship with your clients and making sure you are working with them on a project. He sits down with host Dan Ryan to share his thoughts on #hospitality and what it all means to him. 


Takeaways: 

 

  • You want to make your clients feel welcomed and comfortable in the environment that you build for them.
  • When working with clients, don’t treat it like it’s a job but treat it like you are working together with them. You want to build a relationship and connection with them.
  • Building trust with your clients is important. You want to prove you can get the work done in a timely manner but also have respect for them.
  • You learn something new everyday. It’s ok to not have the right answer and try something new and see if that works, that is how you grow.
  • Working with residential clients allows you to better understand your clients than you would if you work in an office or with commercial clients. 
  • There are many different types of hospitality and while they may differ, they all learn from each other and take inspiration from each other.
  • Technology allows for a greater development in hospitality allowing the experience to be more tailored to each guest's liking.


Quote of the Show:

 

12:06 “I think we really focus on just building that relationship, talking to them. It's not about the job. It's about us working together. I just hope that it's going to come eventually because we're good at what we do. And we like to execute on beautiful projects. And, I think that mentality is just a better way to look at things.”


Links:

 


Shout Outs:

 

0:41 Aliya Khan

0:42 Marriott

2:19 Pepe Moncayo

2:59 Boqueria Restaurant in DC

3:03 Jaan

8:29 Business of Architecture Podcast

11:26 Knead

14:22 Succotash in DC

26:19 OPX

33:05 Bashar Wali

35:24 Independent Lodging Congress

41:31 Setting the Table by Danny Meyer

44:24 James Bond

46:03 Nvidia 

46:07 BMW 


Ways to Tune In: 

Listen Now

Love PodBriefly?

If you like Podbriefly.com, please consider donating to support the ongoing development.

Support Us