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Winning over CX skeptics, with Sami Nuwar, Medallia

Season 2 Episode 226 Published 3 years, 9 months ago
Description

Today we’re going to talk about CX skeptics and how to win them over to adopting customer-centric thinking in a meaningful way. To help me discuss this topic, I’d like to welcome Sami Nuwar, Customer Experience Advisory at Medallia.

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