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SCI Netcast: Bobbie Crocker, ADARA Home Health Care

https://www.asnmarketingplan.com/bobbi-crocker-adara-home-health-care/

Bobbie Crocker has been a Customer Relations Manager since 2015. As a CRM, Bobbie is often the face of Adara Home Health within the communities the branch serves, participating in community events, increasing awareness of the services that we provide and providing education about our services and how they can help individuals stay in their own homes safely. She works very closely with hospitals, clinics, assisted living facilities and other service providers to ensure that their patients and residents receive the care that they need and deserve, within the comfort of their homes. In addition, Bobbie is also a Certified Caregiver Consultant and Family Meeting Moderator through Minnesota River Area Agency on Aging and Minnesota Board of Aging.

In her free time she enjoys spending time “up north” at the cabin with Keith and their family; children, their spouses and eight grandchildren as well as friends and extended family.

Customer relations managers (CRM’s) serve the surrounding communities of our branch office locations by promoting awareness of our industry and company while emphasizing our capabilities to provide a full range of home health care services. CRM’s provide liaison and discharge support to the facilities and professional referral sources they serve.

Social Links

Website: https://adarahomehealth.com/

Today on Bobbie Crocker The Senior Care Industry Netcast

●      Introduction of Bobbie Crocker as the Customer Relations Manager of Adara Homes

●      The best thing about serving aging adults for Bobbie

●      People/organizations that means a lot to Bobbie

●      Working in Minnesota River Area Agency on Aging

●      Difference of home health and home care

●      Partnership with St. Croix Hospice

●      Changes in marketing due to the pandemic

●      Bobbie’s piece of advice to other senior healthcare providers

●      When and how does Bobbie celebrate

Bobbie Crocker’s Words of Wisdom/ Tweet-ables

●      “The best thing [about serving aging adults] is being able to help them remain as autonomous as possible and within the place that they call their home.”

●      “The difference between home health and home care: Home health is actually hands-on care. So we do provide the nursing, the therapy, home health aids to assist with activities of daily living and such. Now, while a home care agency can also assist with those activities of daily living, they are not in a qualified position to actually perform hands-on care. They can observe a client or an individual performing these activities, but they're not able to actually help them with them.”

●      “We as healthcare providers, our clinical staff is able to go in there and facilitate some of those telehealth visits and things. And that has just been a saving grace for a lot of folks and a lot of facilities as well”

●      “After these past couple years [due to the pandemic], you have to clear your mindset. What used to work, what we used to do, how we used to help, that's all changed].…]And you have to actually be very objective when looking at everything and be the solution to the problem. It may be a prob

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