Episode Details

"The future is already here--it's just not very evenly distributed."

- William Gibson

In this episode we delve into why unremarkable retailers often struggle to make the changes they must until essentially being forced to, as well as what it takes to embrace a true culture of experimentation.

Among the areas we explore are

• Whether a retailer's culture is wired to say no or wired to say yes
• Why many organizations fundamentally misunderstand risk
• How establishing the innovation habit and an R&D budget can accelerate needed change
• Which organizations are worth modeling.

But first we open up with retail stories that caught our attention, including a big week in earnings reports from Macy's (not as good as many thought), Wayfair (a big whiff) and Allbirds (not so high flying anymore).

We also announce plans for a future episode where we answer your questions. Please record your questions at Speakpipe.com/remarkableretail.

Dan Pink's New Book The Power of Regret

Michael's interview with Dan on The Voice of Retail #podcast

Steven Pressfield's The War of Art

Central Market rolls out curbside pick-up (2018)

About Us

Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here.

Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus  Global E-Commerce Tech Talks  ,      The Food Professor  with Dr. Sylvain Charlebois and now in its second season, Conversations with CommerceNext!  You can learn more about Michael   here  or on     LinkedIn. 

Be sure and check out Michael's latest venture for fun and in