Episode Details
Back to EpisodesMastering Reciprocity to Improve Relationships with Customers and Employees
Episode 241
Published 4 years, 2 months ago
Description
John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.
In this episode, we talked about customer service, gifting strategy, influencer marketing, relationship building…