Episode Details

In this episode, you will learn:

• The tools and strategies that Pam used as she prepares to reopen her wellness center after a very successful first week of presales 

  
  
• What she did to restructure her wellness center to be more streamlined 

  
  
• Why Jen placed such a high importance on the client experience after opening their second location
  
  
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 The ways that Jen and her team decided on a client avatar, and how they then built and developed the total experience around that
  
  
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 Her thoughts and tips for asking for the reviews to build the brand 

  
  
• How expanding can be easy {with the right processes and automation pieces in place}