Episode Details
Back to EpisodesTo Achieve Success - Spend a Day in Your Client’s Shoes with Jim Armstrong - 150
Description
Shownotes can be found at https://www.profitwithlaw.com/150.
This episode will bring you the unique perspective of the client journey as Moshe Amsel interviews Jim Armstrong, co-founder of The FOTA Project. Three years ago, Jim and his wife had a loved one that was arrested and in this episode Jim analyzes how he chose which law firm to hire. Jim goes through each of his meetings with the firms and points out where they went wrong and where the firm he chose went right. Listening to Jim’s journey through this process will help place you in the client’s shoes and determine how you can improve your firm to fit your clients’ needs.
Resources mentioned:
The Fota Project - https://thefotaproject.org
Download the Mood Survey - https://thefotaproject.org/moodsurvey
Connect with Jim - connect@thefotaproject.org
Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/
To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.
Connect with Moshe on:
Facebook - https://www.facebook.com/moshe.amsel
LinkedIn - https://www.linkedin.com/in/mosheamsel/