Episode Details

If you sometimes feel that dealing with difficult employees is like a game of whack-a-mole, you're in the right place. Here are some basics for how to deal with a difficult employee.

What you'll learn from this episode:

1. Defining the word "difficult."
2. How the Thought Model comes into play.
3. How to make a T chart that will change the way you think about your difficult employee.
4. Why you'll fail if you try to give someone feedback based on a label.

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© 2020 Kris Plachy