Episode Details

What do you do when a hotel calls and needs 10–15 cleaners a day, seven days a week, and you only have until the weekend to deliver? If you're Nick Spagnolo, you hit the ground running. In this episode, Stephanie sits down with Nick, president of Spag N Shine LLC in Pittsburgh, Pennsylvania. Nick left a banking career during COVID, started cleaning houses with his mom, and has since grown to around 20 staff members by becoming the "one-stop shop" for apartment buildings — janitorial, turnovers, carpet cleaning, floor stripping and waxing, and more. 

📌 What You'll Learn

— How to become the one contact property managers call for everything, and why that builds unshakeable contracts

— How to break into carpet cleaning using your chemical vendor's free demos, training, and equipment support

— Why joining your local apartment association can unlock a whole new tier of commercial work

— How Nick priced and staffed a hotel contract requiring 10–15 cleaners a day during COVID

— The real cost of company vehicles and the $500 car allowance system Nick uses instead

— Why staffing agencies can tarnish your name (including the story of a drunk worker, a gun, and a parking lot fight)

— Why staying on top of your insurance broker matters

Resources Mentioned

— Spag N Shine (website): https://www.spagnshine.com/

— Spag N Shine (Instagram): https://www.instagram.com/spag_n_shine/

— Spag N Shine (Facebook page): https://www.facebook.com/p/SPAG-N-SHINE-100063507854791/

— ZenMaid Software: https://get.zenmaid.com/

👉 Try ZenMaid free for 14 days: https://get.zenmaid.com

📞 Stephanie's Consulting & Resources for Purchase: https://serene-clean.com/resources/

✉️ Subscribe to ZenMaid's Weekly Newsletter: https://www.zenmaid.com/newsletter/

📋 Apply to be a guest on Filthy Rich Cleaners: https://get.zenmaid.com/guest-application