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Back to EpisodesEpisode 25: What’s Behind the Conduct?
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Episode 25: What's Behind the Conduct?
Before reacting to conflict, have you ever stopped to ask what's really behind someone's behaviour?
In this episode of Sister-in-Law: The Paralegal Journey, I follow up on my conversation with retired Ontario Provincial Prosecutor Vera McGuire and explore one question she raised that stayed with me: "What's behind their conduct?"
Conflict is part of working in the legal profession, but how we respond to it can make all the difference. We explore why mediation training isn't just about settling disputes and how legal assistants, paralegals, and other legal professionals can use conflict resolution skills in everyday workplace situations.
I share four practical skills to help you navigate difficult conversations. Because understanding someone's behaviour doesn't mean excusing it. Sometimes it's about gathering the information you need before deciding how to respond.
❓ Reflection Question: When conflict shows up in my work, am I responding only to what I can see, or am I trying to understand what's happening underneath it?
🎧 Listen now and discover why asking one more question might change the way you approach conflict.
📍 Connect with me on LinkedIn and share your biggest takeaway from today's episode.
⭐ If you enjoyed this episode, please follow the podcast, leave a review, and share it with another legal assistant or paralegal who could benefit from the conversation.
About Sister-in-Law: The Paralegal Journey
Sister-in-Law: The Paralegal Journey is a Canadian podcast hosted by Tara Edwards, an Alberta Registered Paralegal. Each episode features conversations with legal assistants, paralegals, lawyers, educators, and industry leaders from across Canada who share practical advice, career insights, and real-world experiences.
Whether you work in law, work alongside the legal profession, are thinking about a career in this space, or simply want an honest look at the paralegal journey, you're in the right place. Because every experienced paralegal was once the person asking their first question. Here, we're all about learning, growing, and supporting one another along the way. So, welcome to the conversation.
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💼 Connect with Tara on LinkedIn: linkedin.com/in/tara-edwards-vandenberg-arp-78607033