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How confident are you as a leader? More importantly, does your leadership confidence help your business move forward, or is your need for certainty keeping your team stuck?

In Episode 78 of The Business Fix, Chrissy and Josh take on one of the most misunderstood parts of leadership: confidence in decision making. Because confidence does not mean having every answer, never showing doubt, or pretending you are always right.

Real leadership confidence requires a balance of conviction, curiosity, and correction. Leaders need enough conviction to make the call, enough curiosity to listen to other perspectives, and enough willingness to adjust when new information changes the situation. As Chrissy and Josh explain, ego wants to be right, while curiosity wants to get it right.

The conversation explores the difference between genuine leadership confidence and ego driven arrogance, including a simple test: genuine confidence can tolerate questions. Arrogance cannot.

The episode also looks at what happens when business owners and leaders demand 100% certainty before making decisions. While that may seem responsible, it can create a hesitant team that waits for approval instead of taking initiative. Employees can learn that being wrong is more dangerous than being slow, eventually creating a business where every decision comes back to the owner.

Chrissy and Josh discuss how to build confidence within your management team by giving employees decision making reps, starting with lower risk decisions, establishing clear guardrails, and increasing responsibility over time. Confidence is built through practice, not simply by telling someone to "be confident."

They also discuss hiring for courage and coachability, including interview questions that reveal how candidates respond when their ideas are challenged, when new information proves them wrong, and when a decision does not produce the expected result.

The conversation then moves into practical operations and the difference between one way and two way door decisions. Not every decision requires the same level of certainty. Learning when to move forward, when to gather more information, and when a decision can be reversed can help leaders avoid both reckless decisions and decision paralysis.

For small business owners, founders, CEOs, managers, and emerging leaders, this episode offers a powerful question:

Are you building a team that can think and make decisions independently, or have you accidentally trained everyone to wait for your permission?

Listen to Episode 78 of The Business Fix, then tell us what you think. Have you ever created a "business cage" without realizing it? Have you worked for a leader whose confidence crossed into arrogance? Or have you learned to make better decisions without waiting for perfect information?

Leave a comment, send us a message, and tell us what you are working on and what you need to fix.

For more practical conversations about business management, leadership, people, and workplace culture, visit thebusinessfix.com.

The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.

Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfix