Episode Details

Discover five powerful hospitality leadership tips that can improve employee engagement, customer experience, workplace culture, and retention in any industry. Drawing on real-world hospitality and executive leadership experience, Paul Falavolito explains how first impressions, anticipating needs, service recovery, and employee experience can transform business performance.

Host: Paul Falavolito
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Books by Paul Falavolito

• The 7 Minute Leadership® Handbook: bit.ly/48J8zFG
  
• The Leadership Academy: https://bit.ly/4lnT1Pf
  
• The 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8y
  
• The Leader's Book of Secrets: http://bit.ly/4oeGzCI
  
• Red Key Leadership®: https://bit.ly/3SoKrpO