Episode Details

Finding a tenant is only the start. Between someone saying "I'll take it" and the keys being handed over, a good letting agent has a surprising amount to get right.

This is the first episode of a new 10-part series in which Simon Bacon and Ian Sadler lift the lid on property management: what your letting agent is actually doing, why it matters and where a good agent makes a real difference.

In this episode they cover referencing beyond a simple pass or fail, whether a previous landlord's reference can be trusted, right to rent, the safety certificates to have in place before move-in, who should do the inventory, which repairs an agent can sort without asking and whether an agent should ever refuse to hand over the keys.

Simon and Ian run their agencies very differently and they don't always agree. Watch for the debate on who should have the final say on accepting a tenant and on whether an agent's job is to tell a landlord what to do or to advise.

Landlord in Sutton Coldfield or North Birmingham and want to talk through how your property is managed? Get in touch at https://prefprop.com

Simon Bacon is the owner of Preferential Properties, a lettings and sales agency serving Sutton Coldfield and North Birmingham.

CHAPTERS
0:00 Cold open
0:27 A new series on property management
0:48 What should a letting agent do before move-in?
1:52 Referencing: looking beyond pass or fail
3:15 Can you trust a previous landlord's reference?
4:53 Choosing a referencing provider
5:49 Affordability and job stability
6:42 Should referencing be scored like a credit score?
7:32 Why tenants chase their references
8:13 Getting a feel for the tenant
8:48 Agent or landlord: who decides on a tenant?
9:44 Safety certificates to check before move-in
10:32 Getting the property ready for a new tenant
11:09 Right to rent, deposit and tenancy agreement
11:31 Who should do the inventory?
12:42 Where does the agent's job end and the landlord's begin?
14:07 When a landlord won't do the work
16:14 Do the photos match the property?
17:46 Setting a quality benchmark
19:27 Should an agent tell or advise?
20:16 Does a property need redecorating for every tenant?
20:48 Which repairs need the landlord's permission?
22:14 Why letting agents get a bad reputation
23:12 Building trust with a new landlord
23:29 Should an agent ever refuse to hand over the keys?
24:08 What does a well-managed move-in look like?
24:28 Educating new tenants
24:55 Summing up



This is episode 1 of 10 in our property management series. Subscribe so you don't miss the rest.

#LettingAgent #PropertyManagement #UKLandlord

______________________________

Get in touch with Simon for all your property needs. 
www.prefprop.com

E: simon@prefprop.com

T: 0121 2402244