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[TX P&C] 10. Claims Conduct and Prompt-Payment Rules
Published 23 hours ago
Description
This podcast is made by Ran Chen, who holds an EA license, Insurance and Securities licenses (Series 6, 63, 65), and the CFP® designation. He is passionate about opening access to high-quality exam preparation resources and helping learners prepare more effectively for professional certification exams.
In this episode you will learn:
• The statutory distinction between unfair settlement practices under Subchapter A and prompt payment rules under Subchapter B.
• The three-step claim timetable for admitted insurers: 15 calendar days to acknowledge, 15 business days to accept or deny, and 5 business days to pay.
• How written extensions up to 45 calendar days operate during claim investigation.
• Extended claim-handling windows for eligible surplus lines insurers under Texas Insurance Code.
• The 15 calendar day statutory extension granted during TDI-designated weather catastrophes.
This episode is designed for independent test preparation and study support. For additional practice materials, flashcards, and study guides, explore our resources:
https://open-exam-prep.com/practice/tx-property-casualty
https://www.youtube.com/@Open-exam-prep
Sources checked: September 28, 2026
https://tcss.legis.texas.gov/resources/IN/htm/IN.542.htm
https://www.tdi.texas.gov/consumer/index.html