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Why Is It So Hard to Say No? The Psychology Behind People-Pleasing | Dr. Vanessa Bohns #22
Description
What if saying yes when you mean no isn't a boundary problem, but a predictable feature of how your brain protects your place in the group? "No is a complete sentence" sounds simple, but the research says the moment of being asked is anything but.
In this episode of The XX Lab, I sit down with Dr. Vanessa Bohns, social psychologist, Cornell professor of organizational behavior, and author of the new book Should I Say Something? We explore compliance vs consent, why we underestimate how often people say yes, the persuasion tactics salespeople use, how to say no to a boss or a date, and when it's worth speaking up.
KEY TAKEAWAYS:
- Compliance is just behavior. Consent means you truly felt free to say no and understood what you were agreeing to.
- We consistently underestimate how likely others are to say yes to our requests, and how much pressure our asks put on them.
- Buying time with "let me think about it and get back to you" moves you out of the hot emotional moment and into a clearer decision.
- In social situations, we underestimate how much people like us, notice us, and want our honest feedback.
Timestamps
Introduction: Dr. Vanessa Bohns on Why Saying No Is So Hard (00:00)
Compliance vs Consent: What's the Difference? (02:55)
Why Women Say Yes When They Want to Say No (04:00)
Why We Underestimate How Often People Say Yes (09:05)
Persuasion Tactics: Reciprocity, Authority and Social Proof (11:00)
What Happens in Your Brain When Someone Asks You for a Favor (19:10)
What Genuine Consent Actually Requires (25:30)
How to Ask for a Favor Without Pressuring Someone (28:45)
How to Say No to Your Boss Without Looking Lazy (34:35)
How to Politely Turn Down a Date (37:50)
How to Buy Time Before You Say Yes (41:10)
Should I Say Something? When to Speak Up and When to Stay Quiet (48:40)
Why You Shouldn't Tell Your Boss You Love Your Job (54:20)
Why We Underestimate How Much People Like Us (57:20)
Guest Bio Dr. Vanessa Bohns is a social psychologist and the Braunstein Family Professor and Chair of Organizational Behavior at Cornell University's ILR School. She holds a PhD in psychology from Columbia University and an AB from Brown University. An expert on help-seeking, social influence, compliance, and consent, her research explores why it's so hard to ask for things and so hard to say no, and has been featured in The New York Times, The Wall Street Journal, The Atlantic, and on NPR's Hidden Brain. She is the author of You Have More Influence Than You Think and Should I Say Something?: The Science of What to Share and What to Keep to Yourself.
-Website: https://www.vanessabohns.com -Instagram: https://www.instagram.com/profbohns -Book: https://www.amazon.com/dp/0306835703
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