Episode Details
Back to EpisodesImproving Patient Experience Through Frontline Care with Eddie Borrego
Published 3 weeks, 4 days ago
Description
In this episode, Eddie Borrego, SVP & CEO, Regional Hospitals & Physician Services, Chief Patient Experience Officer, Jackson Health System, discusses how standardized care practices, frontline engagement and stronger communication have improved patient experience and helped Jackson Health System advance its quality and experience ratings.