Episode Details

In this episode of the podcast, Dave Sobel discusses key developments in the tech industry. He highlights a study revealing the risks associated with improper off-boarding in businesses, emphasizing the importance of automating SaaS security to mitigate potential data breaches and insider threats. The podcast also covers the increasing adoption of AI-led security services by managed service providers and the identification of risky connected devices across various industries.

The episode delves into the regulatory challenges faced by Apple in the EU, particularly related to the Digital Markets Act, which could impact the availability of upcoming features in the region. Additionally, the podcast touches on how frustrated users are turning to small claims court to address customer support issues with Meta, showcasing a growing trend of seeking legal recourse for tech companies' shortcomings in customer service.

Sobel discusses the U.S. government's lawsuit against Adobe for alleged deceptive practices in subscription services, shedding light on the regulatory scrutiny faced by tech companies. The episode also explores initiatives by organizations like the National Institute of Standards and Technology and the Cybersecurity and Infrastructure Security Agency to enhance data security and collaboration in the cybersecurity space, emphasizing the importance of zero-trust architectures and incident response coordination.

The podcast concludes by highlighting the introduction of automated remediation capabilities for Google Workspace by SAS Alerts and the implementation of FIDO2 passkeys by Amazon Web Services for enhanced account security. Dave Sobel underscores the significance of investing in SaaS security and adopting multi-factor authentication measures to mitigate cybersecurity risks in the evolving tech landscape.

Four things to know today

00:00 Study Reveals 63% of Businesses at Risk from Improper Offboarding: Automation in SaaS Security Essential

03:58 Apple Faces EU Regulatory Hurdles with New AI Features and App Store Policies Under DMA 

07:10 NIST, FCC, and CISA Lead Regulatory and Security Initiatives to Strengthen Cybersecurity and Digital Identity

10:22 SaaS Alerts Enhances MSP Capabilities with Automated Remediation for Google Workspace Security

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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