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On today's episode of The Business Game, we're sitting down with Mike Harley, a franchise systems specialist with decades of experience building and scaling franchise operations across the car rental, automotive, parking, and recreation industries, including taking a company public and building the largest used car sales franchise network in the US.

Mike is now bringing that expertise to the US pharmacy industry through Galt Phranchise™ System , helping independent pharmacy owners build more sustainable businesses through a proven franchise model that adds revenue streams, national brand support, and data-driven territory protection, without taking over their existing pharmacy operations.

Let's dive in,
with Mike Harley:

• The state of independent pharmacies in the US: why they're closing at record rates and what's really behind the shrinking margins
• Why franchising is the answer for independent pharmacy owners and how Galt adds revenue streams without taking over their existing business
• Protected territories: how physician data and population mapping create franchise areas that actually have growth potential (and why it matters psychologically, not just commercially)
• Compliance in a highly regulated world: what happens when you put FDA and FTC in the same sentence, every single day
• The onboarding process: from application to NDA to a 60-120 day consultative cycle and the "look in the eye" commitment test Mike uses before signing any franchisee
• The hardest part to systemize: getting entrepreneurs to sit back, check their ego, and say "teach me"
• The airplane analogy: why the franchisor and franchisee need to be pilot and co-pilot and what happens when passengers see them fighting
• Hiring philosophy: why Mike hires 80% on personality and 20% on work ethic (and doesn't care about experience)
• The vision: building a billion-dollar company from a $100-150 million base  and the outside forces that could get in the way
• What keeps Mike up at night: it's always the franchisees

If you're a founder, entrepreneur, or healthcare business owner trying to understand how franchising could help you scale or you're an independent pharmacy owner watching your margins shrink and wondering what comes next, this episode is packed with practical frameworks, hard-won lessons, and a refreshing look at why the businesses that commit to a system today will own their market tomorrow.

Connect with Mike Harley:
LinkedIn: https://www.linkedin.com/in/mikeharley
Galt Phranchise™ System: https://galtfranchise.com/

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