Episode Details

That conflict you have with one person doesn't stop with the two of you. Maybe you vent to a friend, or process your dilemma with a colleague, or withdraw while you worry about what to do. Even a one-person conflict you're having within yourself spills out. You talk about it with others, it affects your mood, and influences your behaviour. 
The conflict competency is understanding how your conflict ripples out from you to create waves. We live in systems that react like water moves when you plunge into it. And, like water, you can act so that it calms.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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