Episode Details

In this episode, Andy and Eric share insights on the realities of installing customer-supplied equipment, the pitfalls of advertising in traditional media like phone books, and the importance of clear warranties and business boundaries.
Takeaways

• Installing customer-supplied equipment can pose significant risks if not managed properly.
• Traditional advertising like phone books has become largely ineffective and a poor investment.
• Clear communication and documentation about warranties are crucial to protect your business.
• Discounted equipment can be a good deal but also carries risks that need to be managed.
• Business owners should carefully consider the long-term implications of their service and marketing strategies.

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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