Episode Details

The argument is over. But are we okay?

Sometimes conflict leaves something behind. A hesitation before speaking. A guarded response. The sense that someone we once felt close to now feels a little further away.

We may want to move forward, yet still wonder whether it’s safe to be open again. And when we’re the person who caused the hurt, we may struggle to understand why saying “I’m sorry” hasn’t made everything right.

In Part 3 of this three-part Rooted & Wild series, I’m joined by Jim Rottman, Co-Founder of Rottman Consulting and co-author of The Confluence Method™, for Repair After Conflict: The Science of Rebuilding Trust and Connection.

Jim brings more than 25 years of senior leadership experience across biotechnology, financial services, and automotive, including global roles at Roche, Genentech, American Express, and Volvo Cars, where he most recently served as Global Head of Culture and Inclusion. Today, he helps teams work through conflict and rebuild trust after restructuring, leadership changes, and decisions that have divided the room.

In this final conversation, we explore what repair asks of us once a relationship has been strained. How do we acknowledge hurt without becoming consumed by defending our intentions? What makes an apology meaningful? And how do our actions afterward help someone decide whether they can trust us again?

Together, we consider the science and practice of rebuilding connection, the importance of accountability, and the patience required when people aren’t ready to move forward at the same pace. We also make room for a difficult question: what happens when one person wants repair and the other isn’t willing?

Whether you’re navigating a rupture with a partner, a friend, a family member, or a colleague, this episode invites you to reflect on what a healthier way forward could look like.

Repair can begin with a conversation. What follows gives that conversation meaning.

When something important has come apart, how do we begin tending to it with honesty, care, and a willingness to change?

Explore the complete three-part series:

Part 1: Reframing Conflict: How Your Personal Conflict Story Shapes the Way You Respond

Part 2: Healthy Conflict: How Teams and Relationships Can Turn Tension Into Growth

Part 3: Repair After Conflict: The Science of Rebuilding Trust and Connection

Connect with Jim:
https://www.rottmanconsulting.com

Explore the book, The Confluence Method™:
https://www.theconfluencemethod.com

If this conversation resonates, follow Rooted & Wild and share this series with someone who wants to navigate conflict with greater awareness and build more trusting relationships.

Rooted & Wild provides general information for educational and informational purposes only. The views and opinions expressed by guest speakers are their own and do not necessarily reflect those of Henry Hawk. The content shared on this podcast is not intended to replace individualized medical, psychological, or therapeutic advice, nor should it be used to diagnose or treat any health condition. Listeners are encouraged to consult with qualified healthcare professionals regarding any medical or mental health concerns.