Episode Details

John joins us with fascinating insights into how Disney incorporates guest feedback to adjust experiences at the Disneyland Resort. You might be surprised about all of the work that goes into collecting preferences that help in planning new offerings and making changes. John had a great time working in data management and later as a research analyst.

We have authored two books: Cleaning The Kingdom: Insider Tales of Keeping Walt’s Dream Spotless and Cleaning The Kingdom: Night, Day, Past and Present.

The Sweep Spot is an unofficial Disneyland podcast, with weekly episodes: a Topical Episode every two weeks, alternating with a Current Events Episode the other weeks. Once per month, our Patreon participants join us in our live-as-we-record chat. Lynn Barron and Ken Pellman, former Disneyland Day Custodial Foremen, are your hosts.  For more information and to order books, visit our official website: http://www.TheSweepSpot.com

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