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88. The Front Desk Objection List: 1 Tool that will Fix 5 Problems
Description
In episode 88, Gerda introduces you to one of the simplest yet most powerful tools she uses in her own psychology practices: The Objection List.
When enquiries aren’t converting into bookings, most practice owners make one of two assumptions: we need more marketing or our admin team needs to get better at converting.
But without the right data, both are just guesses - and potentially expensive ones at that.
An Objection List captures the real reasons prospective clients choose not to book - giving you incredibly valuable business intelligence about what is actually happening between enquiry and booking that first appointment.
In this episode, you will learn (among others):
- 5 Areas of Business your Objection List will Fix
- The 4 Non-Negotiables for Collecting Useful and Accurate Data
- How the Objection List Informs Business Strategy
- The Conversion Rate Myth
Who this episode is for:
✔️ Practice owners who have plenty of enquiries but still have gaps in their clinicians’ diaries.
✔️ Business owners who want to understand why potential clients aren’t booking.
✔ ️Allied health practice owners looking to improve front desk conversion and make better use of their marketing.
Tune in to learn how a simple Objection List can help you understand what’s happening at your front desk, turn more enquiries into bookings, and build a stronger, more sustainable practice that you can’t stop smiling about 😍
Want Gerda's Help with your Business?
Gerda helps allied health group practice owners go from overwhelmed, overworked, and underpaid to fully empowered and financially thriving. If this is you, then make today the day you reach out. Complete this super short Triage Form here bit.ly/triageformpps and Gerda will personally reach out to you.
Here to help you build a practice you can't stop smiling about :)
Connect with Private Practice Success & Gerda here:
- Would you like Gerda's help in growing your practice? Step 1 is to complete this short form HERE. Gerda will personally go through your answers and will respond asap.
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- Join the Private Practice Success Facebook Group - exclusive to practice owners.
- Email Gerda directly at gerdam@private-practice-success.com
- Order your hard copy of Gerda's book, The 7-Figure Practice HERE.
- Ready to work with Gerda? Send in your details HERE and she will be in touch.