Episode Details
Back to EpisodesThe Business of Being On Time: Tom Keyes discusses People, Metrics & Predictability
Description
What do precision metal manufacturing and a gutter company have in common?
Turns out… a lot more than you might think.
On this episode of Monkey Business Radio, Dennis and I sit down with Tom Keyes of Keyes Quality Metals & Engineering to talk about what really makes a small business work.
Tom has spent decades working with manufacturers and business owners, and today he runs his own precision metal manufacturing company. But whether you're bending metal, installing gutters, or running just about any other small business, the fundamentals start looking remarkably similar.
Know your numbers. Build the right team. Protect your margins. Understand your capacity. And learn which metrics can tell you where your business is headed before you get there.
As Tom puts it, one of his favorite words in business is predictability.
Because you can't predict everything in business—but the better you understand your business, the fewer surprises you should have.
It's a great conversation about building a business that works today while keeping your eyes on where it's going tomorrow.