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Just Google Us Book: Jay Mealey, Top Dealer on Trust, Leadership, and the Next AI Revolution
Description
What does it take to build a dealership confident enough to tell customers, "Just Google Us"?
Jen Suzuki sits down with longtime client and friend Jay Mealey, author of Just Google Us, for a candid conversation about transforming a family business through transparency, customer trust, and leadership.
Jay Mealey is a high-performing Mazda, Subaru and Chevrolet dealer in greater Orlando, FL!
From the early internet lead days to today's AI shift, Jay shares how public reviews changed his dealership culture, why he removed pay-plan components that encouraged the wrong outcomes and the challenge of bringing his team along when he sees change coming.
They also discuss the principles Jay inherited from his father, the story behind Mazda's Masahiro Moro writing his book's foreword and what people should do with the time technology gives them back.
For dealership leaders navigating change, this conversation asks a practical question: How do you keep evolving the business while protecting the relationships that make it work?
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