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What Does Your AI Actually Know About Your Business?
Description
Would you ask a new colleague to look after your customers without explaining your standards, your processes or what they can promise? Why expect AI to manage without that context?
Gary Robertson explains why building a useful knowledge base deserves time and attention. He introduces the MAP Four Brains: Leadership, Company, MAP Intelligence and Workforce. Together, they bring direction, approved information, practical guidance and the experience of the people doing the work.
You will also hear why an employee's suggestion needs review before becoming guidance, why access permissions are separate, and why knowing a price does not give an agent authority to offer a discount.
Your purposeful action: choose one task, identify what the AI needs to know, who knows it and who approves the guidance.
Explore the MAP Agentic Ecosystem: map-platform.com
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