Episode Details

What does it take to thrive within the notoriously competitive world of Sephora? 

In many ways, Ilia Beauty is a case study in success in America’s biggest specialty beauty retailer. The brand has thrived within Sephora for a decade and makes the retailer’s No. 1 mascara, and Ilia founder Sasha Plavsic helped to architect the industry-leading "Clean at Sephora" program. 

“Going into Sephora was really a game changer [for Ilia],” Plavsic told Glossy. “That's when the business really took off.” 

But that doesn’t mean it’s been easy. “You have one shot, more or less, to prove that you can do what they need you to do,” Plavsic told Glossy. “If they're investing in you and giving up space for you to use, you do have to perform. … You have to be ready for the opportunity.” 

Plavsic launched Ilia in 2011 in direct-to-consumer e-commerce and small beauty boutiques. In 2016, the brand entered Sephora and quickly became the "guinea pig" for Sephora’s industry-changing Clean at Sephora assortment, Plavsic told Glossy. In 2022, Ilia was acquired by Famille C, the Courtin-Clarins family holding company and owner of the Clarins brand.

Between launch and today, Ilia has also diversified its retailer presence to include Amazon, Credo, Mecca, Revolve, Nordstrom and, as of 2025, Ulta Beauty, which Plavsic sees as a separate customer from Sephora. 

Cumulatively, Plavsic and her team have successfully navigated the challenges of a diversified retail presence and an expanding clean beauty landscape, all while maintaining their stronghold within Sephora. She sat down with Glossy Beauty Podcast host Lexy Lebsack to share Clean at Sephora’s origin story, advice for brands looking to make it in Sephora and her perspective on diversified retail channels.

“Growth can be painful, and I think, with [Sephora], it can be the most painful because they can probably grow you faster than anybody out there,” Plavsic said. “That is an opportunity that you cannot pass up.”