Episode Details

Episode 836 explains how leaders can improve hospitality and customer service training with little to no training budget. Learn five practical strategies for building better customer experiences through employee standards, anticipation, service recovery, and consistent leadership coaching.

Host: Paul Falavolito
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Books by Paul Falavolito

• The 7 Minute Leadership® Handbook: bit.ly/48J8zFG
  
• The Leadership Academy: https://bit.ly/4lnT1Pf
  
• The 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8y
  
• The Leader's Book of Secrets: http://bit.ly/4oeGzCI
  
• Red Key Leadership®: https://bit.ly/3SoKrpO