Episode Details

In this episode of The Veterinary Culture Lab, Andi and Josh dig into something veterinary leaders hear all the time: people need more feedback. But what if the real issue isn’t how much feedback we give—but how nourishing that feedback actually is?

Grounded in research exploring strengths-based feedback, work engagement, and job crafting, this conversation looks at what happens when feedback goes beyond “good job” or “here’s what you need to fix.” The research suggests that when people receive feedback that helps them recognize and understand their strengths, they may feel more energized at work—and be more likely to proactively shape their work in ways that help them thrive.

From generic praise and corrective conversations to self-efficacy and job crafting, Andi and Josh unpack what strengths-based feedback actually sounds like and how veterinary teams can use it without ignoring performance problems or turning feedback into empty praise.

You’ll hear:

• Why more feedback isn’t necessarily better feedback
• What makes strengths-based feedback different from generic praise
• How strengths-based feedback connects to engagement and job crafting
• Why self-efficacy may influence how people respond to feedback
• Practical ways to make both positive and corrective feedback more useful

People don’t need an all-you-can-eat buffet of feedback—they need feedback with some nutritional value. When we help people understand what’s strong in them, why it matters, and where they can use it next, feedback becomes more than something we give. It becomes something people can actually use.

Resource Links: 
Episode Article:

Title: Linking Strengths-Based Supervisor Feedback to Job Crafting: The Moderating Role of Self-Efficacy

Authors: Isabeau Van Strydonck, Vincent Goossens, Arnold B. Bakker, Evangelia Demerouti, Adelien Decramer, & Mieke Audenaert

DOI: 10.1111/ijsa.70020

Florida Man This Week - Meat Market

What Do You Think? Reach out to us and let us know at Info@flourish.vet

Your Hosts:
Andi Davison LVT, CAPP, APPC 

Josh Vaisman MAPPCP, CCFP

At Flourish Veterinary Consulting we renovate veterinary cultures. We diagnose what’s working, blueprint what’s next, and train every team member - blending positive psychology with real-world experience - so thriving becomes the norm, not the myth. 

Timestamps 

00:00 Heatwave Catch-Up

08:12 Empty vs Nourishing Feedback

14:16 Strengths-Based Feedback Study

17:11 Key Definitions and Findings

22:22 Why Feedback Type Matters

23:58 What Strength Feedback Is

25:24 Job Crafting Energy Loop

28:03 Better Not More Feedback

29:02 Self Efficacy Surprise

36:56 Turning Research Into Practice

37:28 Upgrade Praise With Four Steps

39:35 Help Others See Strengths

41:57 Strengths In Corrective Talks

44:00 Dose Makes Poison Wrap

46:40 Closing And Call To Action