Episode Details

According to Bank Director’s 2026 Technology Survey, banks are feeling the pressure from increased competition, emerging technology, and changing strategy. Key findings from the report include efficiency over growth, getting educated on artificial intelligence, gauging AI usage, integration challenges, prioritizing payments, and most not sold on crypto. A majority of bank executives view financial technology firms including Block and PayPal as their greatest competitive threats. Only 16% of bank executives see cryptocurrency or stablecoin as a top competitive threat. Perhaps the biggest finding is that 70% of bank executives say their bank does not have a strategy to reach younger accountholders. This episode reviewed Bank Director’s 2026 Technology Survey. A link to the survey is included below.

Link: 2026TechReport-Open-Version.pdf