Episode Details

Conflict owner’s manual has one goal: to help you think about the skills you already have so you can use those skills under pressure. That’s right. You already have most of the skills you need to manage conflict better, but can you use them when you wind up in a conflict? 

I show you four conflict skills you already own, and then how to use them so your mind doesn’t go blank when you most need your conflict skills. When you own your conflict skills, you can change the conflict. I help you find the conflict skills you have.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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